How can we help?

• How do I find and access a product?
• What products are available on Operavax?
• How do I navigate between products?
• Where do I find my recent activity?
• Can I favourite products for quick access?

Use the hub at operavax.com to discover all available products. Tap the heart icon to favourite any product for quick access. Your recent activity is tracked automatically in the My Products tab.

• How do I update my personal details?
• Is my data stored securely?
• How do I delete my account?
• Can I use Operavax without creating an account?

Your profile is editable from your dashboard. All data is encrypted and used only to enhance your experience — it is never shared without your consent. To delete your account, email privacy@operavax.co.za. You can browse products without an account, but you need to sign in to use them.

• Is Operavax free to use?
• Will I ever be charged?
• How does organisation pricing work?

The Operavax hub is free for individuals. You will never be charged to browse or access products. Organisations pay a monthly plan to list on the ecosystem — that cost is not passed on to you.

• How do I get my organisation on Operavax?
• How long does onboarding take?
• Can I list multiple products?
• How do I receive data from my users?

Organisations apply through our onboarding process. Once approved, the Operavax team sets up your product on the platform. Data delivery depends on your plan — email, webhook, or direct API integration.